Privacy Policy

Business Name: Cellan Customs
Owner: Cellan Louis Williams
Email: cellanwilliams@cellancustoms.co.uk
Address: 16 Oakfield Road, Bourne End, SL8 5QN, UK
Phone: 07943 442944

1. Introduction

Cellan Customs is committed to protecting your privacy. This policy outlines how we handle your personal information when you use our services or interact with our website.

2. What We Collect

We may collect the following information:

Name, phone number, and email address
Project or service details
Payment or invoicing information
Website usage data (cookies)

3. How We Use Your Information

We use your data to:

Communicate about services
Manage bookings and transactions
Deliver completed projects
Send updates or promotions (only with consent)
Improve customer service and website performance

4. Cookies

We use cookies to analyze traffic and improve your experience. You can choose to accept or decline cookies when visiting our site.

5. Sharing Your Data

We do not sell your data. We may share your information with:

Payment processors (secure & encrypted)
Hosting or email services
Legal authorities if required

6. Your Rights (GDPR)

You have the right to:

Access your data
Correct or delete your data
Withdraw consent for marketing
File a complaint with the UK ICO

To exercise these rights, please contact: cellanwilliams@cellancustoms.co.uk

7. Data Retention

We retain your data only as long as necessary for business operations or legal compliance.

8. Security

We take appropriate technical and organizational steps to protect your personal data.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any updates will be posted on our website.

10. Contact

Cellan Customs
📍 16 Oakfield Road, Bourne End SL8 5QN, UK
📧 cellanwilliams@cellancustoms.co.uk
📞 07943 442944